Client Servicing jobs in Mumbai
Join our Client Servicing Team to lead global accountsmarketing campaignsdesign projectsbusiness innovation
Own all aspects of partner relationships to drive growth and results for partners, clients and Altorise alike.
Founded in 2014, Altorise started as a full-service digital marketing agency in Mumbai and has since grown to become a marketing accelerator for global businesses with high-growth potential.
Today, Altorise works with leading brands across automotive, finance, charity, retail, beauty, hospitality, technology, apps and more. Over the years we have also started working with founders and investors of early-stage startups and those poised to raise key funding rounds to help ensure their marketing success.
Joining our team gives you an opportunity to accelerate your career with exciting work you with a fantastic team. You also get the unique experience of working directly with and learning from an eclectic and diverse team consisting of leading startup, marketing, design, technology, strategy, finance and operations professionals.
Learn more about our core values and culture code.
You will be responsible for driving key marketing and client growth initiatives to help our businesses and brands grow sustainably. The ideal candidate is a passionate team player, capable of working with & managing cross-functional teams, a talented marketer, a digital native, and has a voracious appetite to pick-up new skills.
While you core responsibility would be to focus on the growth of the brands you're managing, you will also need to ensure only work of the highest quality and effectiveness goes out, that is consistent with the quality and reputation for which Altorise is known and famed for. Your passion for building great customer experiences, strong brand alignment, driving valuable connections between people will be pivotal to your success.
- Engage new leads and nurture towards conversion and growth
- Ensure that all client deliverables are of the highest-caliber and proofed before release
- Prepare files and concept boards for client review and presentation
- Develop a deep understanding of client needs to prepare a plan which can be presented and pitched to the client's satisfaction
- Own items and responsibilities and ensure timely deliveries irrespective of challenges
- Highly motivated and able to boost team morale to out-perform and deliver quality
- Bachelor's degree or equivalent experience in Advertising
- 2+ years' of marketing or key account management experience
- Excellent written and verbal communication skills
- Highly organized with excellent attention to detail
Your questions, answered.
Got questions about the client servicing role? We have tried to answer some popular questions for you here.
Got more questions?
Client servicing is the role at a marketing or advertising agency which deals with managing all key client facing aspects of the business. This involves understanding the client requirements, presenting or pitching the business offerings, creating plans to meet business goals, managing teams that can produce and run campaigns, tracking and delivering results that aligned with the clients needs.
This can also in few cases include engaging and trying to win new accounts with the business development team. In most agencies, since the client servicing professional is expected to best understand the client's needs, they're also considered to the 'internal client' and final authority to check the quality and brand alignment of work produced by the agency for the client.
Yes, the position listed for Altorise includes primarily advertising expertise, but also needs the candidate to be proficient with aspects of holistic marketing, especially digital marketing strategies.
Apart from the benefits of working with a prestigious and leading company like Altorise, you will also benefit from the startup culture which offers you avenues to rapidly grow your career. The culture and values of Altorise, further ensure a workplace that is both encouraging, inclusive, and nurturing.
We also offer benefits like 20 days of paid holidays (after probation), days off on 2nd and 4th Saturdays, and national holidays, an open pantry and snack bar, flexible open-office seating, a pet-friendly workplace, paid maternity & paternity leave, flexible timings, WFH (occasionally), an employee zero-interest loan program, ESOPs, and many more benefits. Please contact our HR team to learn more.